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Technical Support
Multi-channel assistance for product selection, configuration and technical questions
Technical Hotline
400-199-199
人工服务时间：08:00-19:00
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After-sales Service Branches
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After-sales Maintenance Service
EI FIRE provides one-stop technical support throughout the product lifecycle. We offer customized maintenance plans such as regular inspections, system testing, and equipment maintenance for delivered projects, ensuring that fire protection systems are always in reliable operation.
Regular Inspection Plan
Annual/quarterly inspections, proactive hazard identification
Genuine Spare Parts
Critical parts in stock, minimizing downtime
Dedicated Service Manager
One manager per project, full-process follow-up
Maintenance / Repair Request
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Installation & Commissioning Guide
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FAQ
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